Top 9 Features that Every Food Delivery Software Should Have.
Food delivery software helps restaurant owners to deliver their food to the customer’s doorsteps. It increases customer satisfaction because it reduces the haywire caused in the restaurant. Here I, mention the features that would help the restaurant to increase its efficiency as well as the revenue.
Multi-lingual allows language customization
The multi-lingual feature allows the customer to select the language in the mobile application as well as the web application with which they are familiar. It would create a feeling of comfort in their minds which would tend them to use our service again and again. The same concept must apply to the driver app also. For the superuser, he could select a language for himself and the whole setup would change to that language.
Multi payment gateway
This payment method allows the customer to pay with any mode of payment that they have. The owner could also restrict some of the payment methods based on his/ her interest. The Multi payment feature would help the customer to make the payment at ease. When something is simplified it acts as a mode to attract more people to use that service. A good example for this case is amazon At first most people were buying their products from whole-sellers and retailers but now they are ordering the product online.
Cloud Storage helps you to store a lot
Definitely, you would require cloud storage if you are taking your business to live online. It’s because you would need to maintain a huge database of your customers. Since you don’t want to miss even a single valuable customer.
Multi-branch Management brings all your branches to your fingertip
Expanding the business would be the main goal for most business owners and it is the way to generate more revenue. The software that you purchase must support you in this case. This feature allows you to manage n number of branches with some clicks. You could manage all the activities of your business from your place.
E-Wallet to ease out the Payment
The E-wallet feature enables the customer to add money to it and make the payment with the help of the wallet. It mostly eases out the haywire in the process of payment. They could also make avail themselves of the offers and discounts through the E-wallet.
Bulk Emailing option: to attract customers
Most businesses find difficulty in their promotion activities. If the software is an “inbuilt marketing tool” then it would be awesome right. If the tool allows you to send more personalized e-mails then the software would be able to capture most of your audience. A bulk emailing option is a tool that would let you send more personalized emails based on your list.
Real-time live tracking to know the place
With the help of GPS, the live tracking of orders has become possible. The software that you purchase must allow you to track the orders. this would restrict the customers from going wild. This would also allow the superuser to track and allocate the orders that have been placed.
Google Map to know the place
This feature allows the customer to notify the delivery location once they have placed their orders the location would be notified to the driver who picks the order. The driver could use the map to reach the destination where he needs to make the delivery.
Social Media Integration
Most of the customers are on social media this feature would help them to share their feedback about the restaurant. It further allows the customer to share their experience of the service they received with their friends and family
